Effective Date: Oct 18, 2025
Entity: GetAligned AI, LLC. (“Aligned,” “we,” “us,” “our”)
Contact: support@tryaligned.ai

By creating an account, using, or allowing your family to use our websites, mobile apps, or related services (collectively, the “Services”), you agree to these Terms of Service (“Terms”). Please also read our Privacy Policy and Acceptable Use Policy, which are incorporated by reference.

1. What Aligned Is (and Isn’t)

Aligned provides AI-powered communication tools with parental control and content filtering features that parents can configure for their families. These are tools to assist parental oversight, not guarantees of safety or appropriate content. No filtering system can guarantee prevention of all unwanted content, and AI systems may produce inaccurate, biased, harmful, or inappropriate responses despite safeguards.

You acknowledge and assume the inherent risks of using AI technology, including unpredictable outputs and the possibility that safety measures may fail. Our design choices prioritize parental control and user agency over paternalistic restrictions.

Aligned is not a provider of medical, legal, financial, mental-health, crisis intervention, childcare, educational, or religious authority/guidance. Our AI systems are not verified fact-checkers and may misrepresent real people, events, or information. You are solely responsible for how you and your family use the Services and for all supervision of minors.

Crisis Notice (U.S.): Aligned is not monitored for emergencies, does not provide crisis intervention, and is not designed for emergency detection. If you or someone else may be at risk of harm, call 911 or the 988 Suicide & Crisis Lifeline (988) immediately.

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2. Accounts, Eligibility, and Family Responsibility

• Eligibility. You must be 18+ to create an account (“Parent Account”). You represent that you are the parent or legal guardian for any minor who uses child profiles you create.

• Age Requirements for Family Members. During our Alpha testing phase, family members added to your account must be at least 13 years old. Support for family members under 13 will be available in the future with enhanced privacy protections and parental consent processes.

• Exclusive Parental Authority. You acknowledge that you have exclusive authority and responsibility for determining your child’s use of the Services. Children have no independent right to access the Services. You are responsible for all activity on your account and any child profiles you create, including controlling access, setting limits, reviewing history, and monitoring use.

• Assumption of Risk. You voluntarily assume all risks associated with your family’s use of AI technology, including the risk that safety features may not function as intended.

• Age-Assurance. We may require age or identity verification (directly or via trusted vendors). If you decline or fail verification, we may limit or terminate access. You acknowledge that age verification systems may have errors, and you remain responsible for accurate age representation.

• Age Verification Edge Cases. Age verification systems may incorrectly classify users. If an account is incorrectly designated as a child account, contact support for correction. If a child account is incorrectly treated as an adult account, we disclaim liability for any resulting exposure to inappropriate content. Age verification systems may fail due to technical issues, and we disclaim liability for such failures. Providing false age information violates these Terms and may result in account termination.

• Mixed-Audience Service. The Services are designed for parents and families (a mixed-audience, not a child-directed service). Child profiles operate only under a Parent Account with appropriate parental notices and controls.

• Registration & Security. Keep credentials confidential and notify us of suspected misuse. You may close your account anytime at support@tryaligned.ai.

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3. Children's Privacy (Future Feature) Currently, family members added to your account must be 13 years or older. When we launch support for children under 13 in the future, we will comply with the Children's Online Privacy Protection Act (COPPA), including: - Obtaining verifiable parental consent before collecting personal information - Providing parents the right to review, delete, and control their child's information - Limiting data collection to what is necessary for the service - Not using children's information for behavioral advertising Until that time, by adding a family member, you certify that they are at least 13 years old.

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4. Third-Party Accounts, Storage, and AI Models

• Third-Party Services. You may choose to connect third-party services (e.g., Google SSO, Google Drive, Box). Those services are not controlled by Aligned. Your use of them is at your own risk and governed by their terms and privacy policies.

• Third-Party AI Models. The Services utilize third-party AI models including OpenAI’s GPT models and may use other AI systems (such as Meta’s Llama or similar open-source models). These third-party AI providers have their own terms, policies, and limitations. We disclaim liability for: (a) third-party AI model failures, biases, or harmful outputs; (b) changes to third-party AI capabilities or availability; (c) third-party AI training data issues or copyright claims; (d) any violation of third-party AI provider terms through your use; and (e) interruptions when we transition between AI providers.

• AI Model Changes. You acknowledge that AI model changes may affect Service functionality and that we may switch AI providers without notice.

• No Liability. We are not liable for third-party acts, outages, data loss, security breaches, or AI model failures.

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5. User Content, AI Outputs, and IP

• Inputs & Outputs. “Inputs” are prompts, uploads, or instructions you or your family provide. “Outputs” are AI-generated results. Together with saved notes, journals, files, and settings, these are “User Content.”

• Ownership & License. You retain ownership of your User Content. You grant Aligned a worldwide, non-exclusive, royalty-free, sublicensable license to host, process, display, transmit, adapt, and use User Content to operate, protect, and improve the Services.

• AI Limitations. AI Outputs may be inaccurate, offensive, incomplete, biased, or harmful despite our safeguards. AI responses are not verified facts and should not be relied upon for important decisions. Outputs may misrepresent real people, events, or information. You acknowledge that AI systems are inherently unpredictable and may produce unexpected results despite reasonable design safeguards.

• No Defamation/Harassment/Misuse. You may not use Inputs or Outputs to defame, harass, exploit, or harm others, or to claim Outputs are verified statements about real people.

• Safety Review. If content triggers trust-and-safety review, we may access and use it to enforce policies and improve detection systems.

• Model Training. We do not use non-public User Content to train foundation models unless you opt-in or we tell you otherwise (see Privacy Policy).

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6. Acceptable Use

You may not:

(a) violate laws; (b) upload malware or attempt to bypass security; (c) scrape, bulk-download, or rate-limit dodge; (d) reverse engineer or use the Services to train or build competing models; (e) misuse third-party integrations; (f) attempt to circumvent filters or safeguards; or (g) engage in behavior that risks harm to others, the Services, or Aligned.

We may suspend or terminate access for violations and may rate-limit or block features to maintain safety. Content filtering and safety measures may produce false positives or negatives, and we disclaim liability for filtering errors.

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7. Subscriptions, Auto-Renewal, and Cancellation

• Billing. Paid plans bill via Stripe (web) or the relevant App Store (iOS/Android). You authorize recurring charges and applicable taxes.

• Auto-Renewal. Plans auto-renew until canceled. Renewal terms, price, and cancellation instructions are provided at signup and in receipts.

• One-Click Cancellation. If you subscribed on the web, you may cancel online in your account settings with a single click. No call or chat required. If you subscribed through an app store, cancellation must be done in that store, and its policies apply.

• Refunds. Fees are non-refundable except where required by law. If we terminate for our convenience (not your breach), we’ll pro-rate any prepaid period (web purchases only).

• Price Changes. We’ll give ≥30 days’ notice before price increases at renewal.

• Chargebacks. You agree not to submit fraudulent or bad-faith chargebacks. We may suspend accounts involved in chargeback abuse.

• Web Browser Requirements. The Services require modern browser capabilities including JavaScript, local storage, and secure connections. We disclaim liability for browser incompatibilities or outdated browser issues.

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8. Software, Updates, and App-Store Terms

We may push updates automatically. Some components use open-source licenses. If you install via Apple or Google, you agree to their terms; Apple and Apple’s subsidiaries are third-party beneficiaries of the app-specific EULA and may enforce it. Nothing here limits your mandatory app-store rights.

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9. Safety Features and Crisis Handling

• Parental Control Tools, Not Guarantees. Our content filtering and parental control features are tools to assist your oversight but cannot guarantee prevention of unwanted content or inappropriate interactions. Parents must supervise use and determine appropriate restrictions.

• No Duty to Monitor. Aligned has no duty to monitor conversations, detect crises, or contact authorities. Our systems are not designed for emergency detection and should never be relied upon for crisis intervention or child supervision.

• Design Philosophy. Our safety approach prioritizes user agency and parental control over restrictive content blocking. We believe this represents reasonable design choices balancing safety with functionality.

• Crisis & Self-Harm. The Services are not for emergencies and do not replace professional care. Where permitted, we may: (a) surface crisis resources; (b) limit or block responses on self-harm topics; (c) lock or notify the Parent Account; or (d) suspend access we reasonably believe presents imminent risk. We do not undertake a duty to monitor conversations or to contact authorities, and we disclaim all liability for failing to detect, prevent, or respond to any harmful content or behavior.

• Sensitive Topics. Outputs on sensitive topics may be incorrect or inappropriate. Parents should review and discuss content with their children.

• Technical Failures. Safety features may fail due to system outages, software bugs, or other technical issues. We disclaim liability for any such failures.

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10. Safety Alerts

As part of the Services, we may provide “Safety Alerts” (for example, email or text notifications to the Parent Account) when our systems flag certain activity. Safety Alerts are an optional, supplemental tool only; they are not guaranteed and may be delayed, misclassified, missed, blocked, or sent in error. Message and data rates may apply depending on your carrier. You agree that Aligned has no obligation to provide Safety Alerts, that they are not a substitute for parental supervision, and you remain solely responsible for supervising your child’s use of the Services. Aligned disclaims all liability arising from Safety Alerts, including any failure to send, errors in sending, delays, or reliance on them.

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11. Data Security and Retention

We implement reasonable security measures to protect data but cannot guarantee absolute security. We disclaim liability for data breaches, unauthorized access, or security failures. Data retention periods are described in our Privacy Policy. We may retain certain data longer when required for legal compliance or safety purposes.

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12. International Use and Cross-Border Data Transfers

• Geographic Limitations. We’re based in the U.S. Features may vary by region. You must comply with U.S. export controls and local laws.

• Cross-Border Data Transfers. Your data may be processed, stored, and transferred to servers in the United States and other countries where Aligned, our service providers, or AI model providers operate. These countries may have different data protection laws than your jurisdiction. For users in the European Economic Area, United Kingdom, or other jurisdictions with data transfer restrictions, we implement appropriate safeguards including Standard Contractual Clauses, adequacy decisions, or other approved transfer mechanisms.

• AI Model Providers. Third-party AI models (including OpenAI) may process your data in their approved jurisdictions. You consent to such transfers as necessary for Service operation.

• User Consent. By using the Services, you consent to international data transfers as described in our Privacy Policy and acknowledge that foreign courts may have jurisdiction over data disputes.

• Regulatory Evolution. AI regulation is rapidly evolving. We make good faith efforts to comply with applicable laws but disclaim liability for regulatory changes that affect Service functionality.

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13. Ownership of Services

Aligned and its licensors own the Services (software, UI, trademarks, content). Except as expressly stated, no rights are granted.

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14. Disclaimers, Limitations, and Indemnification

• Disclaimers. THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, CHILD SAFETY, CONTENT APPROPRIATENESS, AND NON-INFRINGEMENT. WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT THE SERVICES ARE DEFECT-FREE OR SUITABLE FOR ANY PARTICULAR PURPOSE.

• No Professional Services. ALIGNED DOES NOT PROVIDE MEDICAL, MENTAL-HEALTH, LEGAL, FINANCIAL, CHILDCARE, EDUCATIONAL, OR RELIGIOUS AUTHORITY/ADVICE. AI OUTPUTS ARE NOT PROFESSIONAL RECOMMENDATIONS. YOU ARE SOLELY RESPONSIBLE FOR ALL DECISIONS AND SUPERVISION OF MINORS.

• No Monitoring Duty. WE HAVE NO OBLIGATION TO MONITOR USE, CONVERSATIONS, CONTENT, OR CRISES, AND DISCLAIM ALL LIABILITY FOR FAILING TO PREVENT, DETECT, OR RESPOND TO ANY HARMFUL CONTENT, BEHAVIOR, OR EMERGENCY.

• Third-Party AI Systems. WE USE THIRD-PARTY AI MODELS AND SYSTEMS. WE DISCLAIM LIABILITY FOR THEIR FAILURES, BIASES, ERRORS, OR HARMFUL OUTPUTS.

• Design Choices. OUR DESIGN CHOICES REFLECT REASONABLE ENGINEERING JUDGMENTS BALANCING FUNCTIONALITY, SAFETY, AND USER AUTONOMY. WE DISCLAIM LIABILITY FOR DESIGN DECISIONS OR ALTERNATIVE APPROACHES.

• Limitation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNTS YOU PAID TO ALIGNED IN THE 12 MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES, INCLUDING DAMAGES FOR EMOTIONAL DISTRESS, PERSONAL INJURY, OR HARM TO MINORS. THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY.

• Exceptions. The above limitations do not apply to our gross negligence, willful misconduct, or violations of law where such limitations are prohibited.

• Indemnification. You agree to indemnify and hold harmless Aligned and its affiliates, officers, directors, employees, agents, and third-party providers from claims, damages, costs, or expenses arising out of: (a) your or your minor’s use of the Services; (b) your breach of these Terms; (c) violation of law; (d) your User Content; (e) any claim that you lacked authority to agree to these Terms on behalf of a minor; or (f) any claim challenging our design choices or safety measures.

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15. Termination and Changes

We may modify, suspend, or discontinue features at any time without notice. We may suspend or terminate your account for violations, safety concerns, regulatory requirements, or at our discretion. If we terminate for our convenience (not your breach), we’ll refund prepaid amounts (web purchases only). We may update these Terms; continued use after notice means you accept them.

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16. Disputes and Arbitration

• Arbitration. Any dispute will be resolved by binding arbitration administered by the AAA in Salt Lake City, Utah under its Consumer Rules. The arbitrator may not consolidate claims or conduct class proceedings.

• Class Action Waiver. YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS, COLLECTIVE, OR REPRESENTATIVE ACTIONS. CLAIMS MUST BE INDIVIDUAL.

• Government Actions. This arbitration provision does not limit government enforcement actions or regulatory proceedings.

• Opt-Out. You may opt out of arbitration within 30 days of first acceptance by emailing legal@tryaligned.ai.

• Exceptions. You may bring small claims in Salt Lake County, UT. We may seek injunctive relief for IP/safety violations.

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17. Governing Law

These Terms are governed by the laws of Utah and U.S. federal law, without regard to conflict of laws principles. Venue lies in Salt Lake City, Utah.

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18. State Privacy Laws and Compliance

• California (CCPA/CPRA). California residents have specific rights under the California Consumer Privacy Act, including rights to know, delete, correct, and opt-out of data sales. See our Privacy Policy for details.

• Other State Laws. Users in Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights as described in our Privacy Policy.

• Children’s Data. For minors, these rights are exercisable by parents/guardians. We do not sell children’s personal information and provide enhanced protections beyond state law minimums.

• Conflicts. Where state privacy laws conflict with COPPA, we apply the most protective standard. Where state laws exceed federal requirements, we comply with applicable state obligations.

• Verification. We may require identity verification before honoring privacy rights requests and may charge reasonable fees where permitted by law.

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19. Emergency Disclosures and Legal Process

• Emergency Disclosures. We may disclose user information without notice when we have a good faith belief that disclosure is necessary to: (a) prevent imminent physical harm to any person; (b) comply with legal process; (c) respond to claims of illegal activity; or (d) protect our rights, property, or safety.

• Law Enforcement. We may cooperate with law enforcement investigations and may disclose information pursuant to valid legal process including subpoenas, court orders, or search warrants.

• No Obligation to Monitor. Nothing in this section creates an obligation to monitor content or proactively report suspected illegal activity. Disclosures are discretionary except where required by law.

• Notice When Possible. We will attempt to notify affected users of legal process unless prohibited by law, court order, or when notice could create risk of harm.

• Data Retention for Legal Process. We may preserve data when we receive valid preservation requests or have a good faith belief that preservation is necessary for legal proceedings.

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20. Miscellaneous

Entire Agreement • Severability • No Waiver • Assignment • Notices • Brand Use • Force Majeure.

If any provision is unenforceable, the remainder stays in effect. Our failure to enforce any right doesn’t waive it. We may assign these Terms; you may not without our consent. Notices to legal@tryaligned.ai. Don’t use our trademarks without permission. We’re not liable for delays due to circumstances beyond our reasonable control, including AI model failures, third-party service outages, or regulatory changes.

Good Faith. We will operate the Services and enforce these Terms in good faith, making reasonable efforts to balance user needs with safety and legal requirements.